One client had problems viewing her pictures using a card reader, after allot of troubleshooting USB devices we found the drive letter had a conflict, changed to card reader drive letter to W: and her pictures were found.
Another client had a scanner problem, we tested the scanner, but the lamp was to dim to scan the image, unfortunately it may not be possible or economical to repair the lamp.
Finally we had a regular problem, PC was slow, virus scan found nothing, so unused programs were uninstalled and the hard disk was scanned for errors. Hopefully the PC will be faster now.
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