Had a very frustrating time with a Dell laptop, whose keyboard would only bleep, but not do anything constructive - I suspect it might have been used on holiday like the one in the happy picture above! The laptop seemed to work fine with an external keyboard, but as a keyboard is vital to the running of the PC Check CD, all tests tended to show OK, as the keyboard tests tended to show only the external keyboard. The internal keyboard was not recognised at all.The laptop would need to be dismantled to get to the bottom of this!
An interesting problem was a computer that had failed to work after a power cut on one of our stormy days last week. A process of elimination showed that the problem was a burnt out Ethernet card - can be obtained from Maplin at £6.99. This computer also showed that it had a program that called itself "XP Antivirus Protection" Did not show up on Add and Remove Programs. It appeared like the screenshot below.
This "Program" is a SCAM which is introduced by a trojan, and shows hundreds of "infections" which it will only "remove" after payment of a ransom. More details can be seen by following the link below. This is NOT something that we have tried, and is therefore NOT guaranteed. A Google search will reveal other similar sites.
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