Friday, 15 February 2008

Quiet PC Surgery in Glynneath.


Another quiet day today, we had three clients booked in, two of them had left their PCs for us to look at, Steve was the only volunteer today. Steve checked the donated PC and wiped the hard disk, the notebook had the wrong power supply so we couldn't check the password. The e-mail was a major problem! After two hours of checking different settings, turning two anti-virus' off and researching using google and Virgin media help we still couldn't send e-mails. There must be a conflict between the anti-virus programs or a corruption in Vista. The client will return next week and we will re-install Vista. He was shown how to send email using web mail for the next week.

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