Quiet day in Glynneath today - no Michael or Nicky! Only three problems (Colin, Steve and Iwan!!!).
1. Software could not be installed from a DVD. Client was told how this was done.
2. AVG was installed and updated. on another regular Client's computer
UNFORTUNATELY, we forgot to delete the installation file from the client's Desktop after installing, and on returning home and connecting up her computer, she immediately clicked on this file on the desktop and all the good work that had been done evaporated. She then contacted the centre, but by then I was the only volunteer left! She was advised to be careful of her surfing until AVG could again be enabled.
NOT a happy bunny!
3. This computer was more of a problem, as two of the three USB ports on the laptop were not workin
g because the computer had been blown up in Iraq!
As one was still working a hub was recommended rather risking dismantling the whole computer
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